Effective date:
Welcome to TWISMI TECHNOLOGY. We respect your privacy and are committed to safeguarding your personal and business information. This privacy policy describes how we collect, use, store and protect your information when you visit our website, user our software products, or engage with our services.
1. Scope & Applicability
This Privacy Policy applies to:
- visitors to our website
- Users who sign up for product demos or trails
- Customers using out ERP software
- Individuals who submit enquiry or support forms
- Representatives of business accounts.
By using our services, you agree to the terms described here.
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2. Information We collect
a) Personal & Business Data
We may collect:
- Name, company name, email, phone, billing information
- Login credentials
- Business Operational data (e.g., inventory, sales, accounting, HR)
b) Technical & Usage Data
We automatically collect:
- IP address
- Browser type and version
- Device and operating system
- Log data and usage statistics
These helps us ensure performance, security, and better user experience.
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3. How We Use Your Information
We use data to:
- Provide, maintain, and improve our software and services
- Process transactions and manage accounts
- Customize your experience
- Communicate updates and support information
- Analyze trends to improve our platform
We may also use data for limited internal analytics and business insights.
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4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember logic sessions
- Analyze usage patterns
- Improve websites and applications performance
You can manage cookie preferences in your browser settings, but disabling cookies may affect some features.
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5. Data Sharing & Third Parties
We do not sell or rent your personal information. We share data only with:
- Trusted service providers (e.g., hosting, payment vendors) under confidentiality terms
- Legal or regulatory authorities if required
Our software may integrate with systems such as GST, E-invoice, E-way bill, and WhatsApp APIs. Data Shared with these systems is strictly limited and used only for functionality.
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6. Security Measures
We protect data using:
- Encryption in transit and at rest
- Secure cloud infrastructure
- Role-based access control
- Regular backups and monitoring
While no system is perfectly secure, we follow industry best practices and continuously improve protection.
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7. User Rights & Data Retention
You can request:
- Access to your data
- Corrections or updates
- Export of your data
- Deletion of your data (subject to legal retention)
We retain data only as long as necessary for service delivery or legal compliance.
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8. Legal Compliance
This Privacy Policy is governed by the Information Technology Act,2000 and applicable Indian data protection rules. Continued use of our services constitutes acceptance of this policy.
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9. Policy Updates
We may updates this policy to reflect new features, legal changes, or security improvements. The latest version will always be available on our official website with the updated effective date. ___________________________________________________________________________________________________________________________________
10. Contact Us
Twismi technology
425, 4th floor, Kalasagar shopping hub,
Opp. Sai baba temple, Near Sattadhar Cross Road,
Ghatlodiya, Ahmedabad- 380061, Gujarat, India
Phone: 88661 91720
Email: twismitechnology@gmail.com
Website: https://twismitechnology.com/
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